Updates & Info for Those Re-entering Their Home

Aa few updates and info for those returning home. Fort Bend County has lifted all curfews for the area.

Find updates on evacuation orders here: http://fbcoem.org/map-for-evacuation-zones-mapa-de-zonas-de-evacuacion/

Information on returning home: https://www.ready.gov/returning-home http://fbcoem.org/recovery-resources/

FAQ’s: http://fbcoem.org/faqs/ http://fbcoem.org/child-car-seat-safety-after-flooding/ Car towed? Go to www.findmytowedcar.com. This is a link that will ask you to insert your license plate number and the place it is towed is supposed to appear.

When returning home, here are some initial steps to take:

1. First, you should contact your insurance company to file a claim.
2. You should also document your property damage(s) by taking photographs & creating a list of disaster-caused damage and losses.
3. Begin your FEMA claim - www.disasterassistance.gov/ or 800-621-3362 - make sure you have your SSN# address of the location where the damage occurred, current mailing address, current telephone #, insurance information, total household annual income, routing & account # for your checking/savings account so FEMA can directly deposit disaster assistance funds into your checking account & list of damages/losses. (learn more:https://www.fema.gov/individual-disaster-assistance)
4. Report Damages to Fort Bend County: http://fbcoem.org/report-damage/
5. Fort Bend County also recommends that you call 2-1-1 for information on any additional assistance that may be available to you at this time.
6. You can Receive a faxed copy of your property's loss history from the National Flood Insurance Program through this form.
7. If rain or floodwaters got into your home, take steps to prevent mold growth. First, wash surfaces with soap and warm clean water to remove dirt and debris. Next, sanitize surfaces with household bleach. Clean it with a solution of 1 cup household liquid bleach per 5 gallons of water.


  • Keep children and pets out of the affected area until cleanup has been completed.
  • Remove and discard items that cannot be washed and disinfected (such as, mattresses, carpeting, carpet padding, rugs, upholstered furniture, cosmetics, stuffed animals, baby toys, pillows, foam-rubber items, books, wall coverings, and most paper products).
  • Remove and discard drywall and insulation that has been contaminated with sewage or flood waters.
  • Thoroughly clean all hard surfaces (such as flooring, concrete, molding, wood and metal furniture, countertops, appliances, sinks, and other plumbing fixtures) with hot water and laundry or dish detergent.
  • Help the drying process by using fans, air conditioning units, and dehumidifiers.
  • It’s important to practice good hygiene, such as hand-washing after all contact with flood waters, & also make sure you wash your children’s hands.
  • Do NOT allow children to play in flood waters,
  • Do NOT eat any food that’s been in contact with floods waters.
  • Wear thick gloves, rain/flood boots & heavy masks when pulling things from your home.

Debris should be placed in the public right-of-ways. If you don’t have a sidewalk, ditch, or utility line in front of your house, place debris no further than 15 feet off the back of the curb or edge of pavement. Any debris placed from the sidewalk toward your property will not be picked up.

Storm debris will be collected on an ongoing basis until further notice.

Please place debris at the curb separated into the following piles:

  • Leaves, logs, plants, tree branches (do not bag).
  • Construction & demolition material - carpet, drywall, furniture, lumber, mattresses
  • Appliances – dishwashers, freezers, refrigerators, stoves, washers, dryers, water heaters
  • Electronics – computers, radios, stereos, televisions, other devices with a cord.
  • Household Hazardous Waste – cleaning supplies, batteries, lawn chemical, oils, oil-based paints, stains and pesticide

* Keep debris out of the street, and do not stack or lean debris near or on tree poles, or other structures such as fire hydrants and meters.

* If you live in an apartment, this is a commercial property & the responsibility of your owner/management company to make provisions for the collection and removal of debris.

For property cleanup assistance such as mucking and gutting, Crisis Cleanup is available to help coordinate your needs with volunteer relief organizations ready to assist you. To register, please call 1-844-965-1386 or visit: www.crisiscleanup.org/